Trends & insights

How often should re-engagement emails be sent?

Summary

Send re-engagement emails every few weeks to avoid overwhelming customers.

The frequency of re-engagement emails should be carefully considered to avoid overwhelming customers. Generally, these emails should not be sent more than once every few weeks. This interval allows customers to miss the brand and increases the impact of each message. Testing different frequencies can help determine the optimal timing for your audience. Tailoring the frequency based on customer segments can further enhance engagement and retention.

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